Customer Service

£6.95 to UK mainland
Expected delivery time is 3-5 working days. Please allow up to 28 days for orders to be completed. You will be contacted in the event that a delivery will be longer than 5 days.

We are pleased to accept returns and offer full refunds on all goods providing they are returned unused, unwashed, and un-ironed, with all original packaging within 28 days of purchase.  The cost of postage for any unwanted items is the responsibility of the purchaser. We recommend that you obtain a proof of postage from the post office just in case the parcel gets lost.
We also accept cancellations with 14 days with full refunds on all goods.
Once we have received the goods back we aim to process all exchanges and refunds within 5 working days. The original cost of postage will not be refunded. 
This is for online purchases only. Please see in store for the returns policy there.

We offer a 3 month guarantee on all goods purchased from our website. In the unlikely event that any of our goods succumb to normal wear and tear within 3 months, we will give a full refund including any postage costs to the UK mainland.

© 2016 Leonard Jay One Ltd. All Rights Reserved.